Terms and Conditions
Terms and Conditions for Hisar Tour UK
Registered Address:
Hisar Tour UK
Worldwide Hajj And Umrah Services Ltd
Company number 15175153
212-216 Kingsland Road
London E2 8AX
United Kingdom
1. Introduction
Welcome to Hisar Tour UK. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any bookings or using our services.
2. Services Provided
Hisar Tour UK specializes in organizing Hajj and Umrah pilgrimage packages, including travel arrangements, accommodation, and other related services to facilitate your pilgrimage to Saudi Arabia.
3. Reservations and Deposits
• Your booking is not confirmed until the full deposit payment is received by Hisar Tour UK. We cannot commence any processing of your package or visa until the full deposit payment is received.
4. Payments
• Full payment is required at least 30 days prior to departure for all packages. Failure to make full payment by this deadline may result in cancellation of your booking without refund.
5. Cancellations
• Cancellations 30 Days or More Before Departure: Cancellations received in writing 30 days or more prior to departure will result in the forfeiture of the deposit for all packages.
• Cancellations Less Than 30 Days Before Departure: Cancellations received in writing less than 30 days prior to departure will result in the forfeiture of the full payment of the package cost for all packages.
6. Changes to Bookings
Hisar Tour UK reserves the right to change or replace any booking of a room, hotel, or airline at any time before arrival in Saudi Arabia. Any substitutions will be of equal or similar standard to those originally booked, as per the details published on our website and according to your registration form and these terms and conditions.
7. Pricing
All package prices include applicable taxes and charges. Prices are subject to change, and any changes will be communicated to you at the time of booking.
8. Liability
Hisar Tour UK is not liable for any loss, damage, injury, or delay resulting from events beyond our reasonable control, including but not limited to acts of war, civil unrest, or government actions.
9. Travel Documents
It is your responsibility to ensure that all necessary travel documents, including passports and visas, are valid and up to date. HajjUmrah.org.uk will assist in the visa application process but cannot guarantee visa approval.
10. Health and Safety
You are responsible for ensuring that you are medically and physically fit to undertake the pilgrimage. Hisar Tour UK is not liable for any health issues that may arise during your travel.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Acceptance of Terms
By booking a package with Hisar Tour UK, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
For any questions or further information, please contact us at info@hisareurope.uk.